Benefits

Enhance quality of on-street service to customers

• Increase the quality, timeliness and availability of customer information
• Improve safety and security
• Reduce passenger travel times
• Decreased passenger wait time
• Enhance opportunities for customer feedback
• Make it easier for users to get around with passenger information system
• Enhance passenger travel experience with next-stop announcements and real-time departure signs

Improve system productivity and job satisfaction

• Improve schedule adherence and variation in run times
• Improve incident response
• Improve the usefulness of data for service planning and scheduling
• Enhance the response to vehicle and facility failures
• Reduce worker stress and increase job satisfaction
• Reduced the time required to respond to bus drivers' calls for assistance
• Improve on-time arrival
• Decrease early and late arrivals
• Reduce bus delay and deviations
• Increase ridership
• Increase passenger vehicle travel times
• Reduce bus travel times
• Reduce the stopped time of buses

Improve company operations

• Improve operations and maintenance
• Increase productivity
• Reduce operating expenses
• Reduce transit system costs
• Improve efficiency and reliability
• Effective use of resources
• Support operational control
• Improve service reliability
• Provide integrated information management systems and develop improved management practices

Enhance the contribution of public transportation systems to overall community goals

• Increase the extent, scope and effectiveness of transportation demand management programs
• Increase the utilization of high occupancy vehicles
• Reduced bus fuel consumption
• Lowered bus emissions
• Assist in achieving regional air quality goals